A device can always become defective, a liquid doesn’t taste as usual or something else is wrong with your delivery? We are only human and make mistakes. If this should happen, please contact us immediately.
The easiest way is by E-Mail
Please describe the error briefly in the email and give us the order number. You can find this in your customer account under orders.
Please do not dispose of damaged goods until you have contacted our customer service, as we may require batch numbers, photographic evidence of damage to goods / shipping packaging.
Of course, you will receive a refund or free replacement of the damaged or missing items.