Same Day dispatch when ordered and paid before 11:00am (GMT) Monday – Friday (excluding public holidays in Germany).
Our shipping costs are flat-rates, no matter how much you order or to which country it will be sent.
Free Shipping
Free shipping for orders over 65,00€
Germany
DHL Paket
Average delivery time
1-3 Working Days
Shipping costs
4,95€
European Union
Standard
Average delivery time
5-14 Working Days
Shipping costs
3,80€
Prio
Average delivery time
3-7 Working Days
Shipping costs
9,50€
We ship to: Belgium, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Austria
Switzerland, United Kingdom, Norway, Canada & USA
Standard
Average delivery time
Switzerland: 5-14 Working Days
United Kingdom: 7-14 Working Days
Norway: 7-20 Working Days
Canada & USA: 20-40 Working Days
Shipping costs
4,95€
FAQ
If you have selected DHL or “Priority” as your shipping method, you will find the tracking number in your customer account under “Orders”. You will also receive the tracking number in the shipping confirmation that you receive by email.
You can track your order at German Post. Please use the following link:
https://www.deutschepost.de/sendung/simpleQuery.html?locale=en_GB
For shipments within Germany, tracking is done via DHL. You can find it here:
https://www.dhl.de/de/privatkunden/dhl-sendungsverfolgung.html
Shipments to countries outside the European Union may incur additional costs.
Depending on the country, customs duties, import taxes or handling charges (for customs clearance) may apply.
If you are unsure, please contact your local customs authority for further information.
This applies to the following countries:
Switzerland, Norway & Australia
If your order has not arrived within 14 working days following despatch (EU orders) and 25 working days (non-EU orders) please contact us.
In this case we will send a replacement delivery or refund the purchase price.
Please ensure that your delivery address details are correct, as we will not replace or re-send any order at our expense if incorrect details have been supplied by you.