Same Day dispatch when ordered and paid before 11:00am (GMT) Monday – Friday (excluding public holidays in Germany).

Our shipping costs are flat-rates, no matter how much you order or to which country it will be sent.

Free Shipping

Free shipping for orders over 65,00€

Germany

DHL Paket

  • DHL with Age Check
  • Including tracking

Average delivery time

1-3 Working Days

Shipping costs

4,95€

European Union

Standard

  • No tracking
  • Good value, longer delivery times

Average delivery time

5-14 Working Days

Shipping costs

3,80€

Prio

  • Including tracking
  • Faster than standard shipping

Average delivery time

3-7 Working Days

Shipping costs

9,50€

We ship to: Belgium, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Austria

Switzerland, United Kingdom, Norway & Australia

Standard

  • No tracking

Average delivery time

Switzerland: 5-14 Working Days
United Kingdom: 7-14 Working Days
Norway: 7-20 Working Days
Australia: 20-35 Working Days

Shipping costs

4,95€

FAQ

If you have selected DHL or “Priority” as your shipping method, you will find the tracking number in your customer account under “Orders”. You will also receive the tracking number in the shipping confirmation that you receive by email.

You can track your order at German Post. Please use the following link:
https://www.deutschepost.de/sendung/simpleQuery.html?locale=en_GB

For shipments within Germany, tracking is done via DHL. You can find it here:
https://www.dhl.de/de/privatkunden/dhl-sendungsverfolgung.html

Shipments to countries outside the European Union may incur additional costs.
Depending on the country, customs duties, import taxes or handling charges (for customs clearance) may apply.
If you are unsure, please contact your local customs authority for further information.

This applies to the following countries:
Switzerland, Norway & Australia

If your order has not arrived within 14 working days following despatch (EU orders) and 25 working days (non-EU orders) please contact us.

In this case we will send a replacement delivery or refund the purchase price.

Please ensure that your delivery address details are correct, as we will not replace or re-send any order at our expense if incorrect details have been supplied by you.